About Us

Footsteps 2000 is a company limited by guarantee and also a registered charity. Our aim is to provide support to family members or indeed anyone who is affected by somebody else’s use of alcohol and drugs.

The charity was founded in 2000 by family members of drug and alcohol users who were struggling to cope with drug and alcohol problems in their own families. Indeed many of our workers have experienced problems within their own family.

Footsteps has a committed team of staff who provide support through a wide range of services in both Warrington and St. Helens areas. Our registered office is: The Gateway, 89 Sankey Street, Warrington, WA1 1SR.


Pauline Pointon – Service Manager and Counsellor

Appointed to this post in November 2015, I am a Person-Centred Counsellor who has worked in the field of substance misuse since 2004. I am passionate about facilitating recovery in a holistic way and extremely committed to promoting the work of Footsteps in Warrington and St Helens.

I am supported by an experienced, highly qualified and dedicated team and together we strive to empower our clients to make positive changes in their own lives.

Helena Boulton – Family Worker, Counsellor and Management Assistant

I have been in post at Footsteps since May 2015 and in that time I have been able to appreciate the huge impact drug and alcohol misuse can have on an individual and their families dynamics.

The ethos of Footsteps and its practice of providing a friendly, confidential environment where the family member can talk about their own situation, sits very well with my own ethos as a Person-Centred counsellor. It is my belief that everyone has the potential to live full and satisfying lives when they are given the support to do so.

Dida M.M. Goode – Volunteer

I have been involved in the field of addiction for over 14 years, and I first became involved with Footsteps as a volunteer in 2003, becoming a member of staff in 2005. I work mainly with adult family members who are affected by someone else’s substance use. I am passionate about the work Footsteps does and I believe that this service is an integral part of the recovery programme for the family unit.

I have a BSc (Hons) in Psychology with French, an MSc in Drug Use and Addiction and my main interest is the role of the family in the recovery of substance users.

Tony Murphy – Family Worker, Grandparents Worker and Counsellor

As a member of the Footsteps team and having been aware for many years of Footsteps role in supporting families, I am delighted to be working for Footsteps in St Helens. I am only too aware of the many difficulties facing families who are affected by someone else’s substance misuse and I am passionate about offering the kind of support that enables people to have more choice and control over their lives.

I am a qualified Person-Centred Counsellor.

Debra Bedford – Family Worker and Counsellor

I am an Integrative Counsellor and have experience of working with a diverse range of individuals, facing a variety of complex issues. Although I am very new to the Footsteps team, I am enthusiastic and keen to be involved with an organisation that is committed to supporting families during their difficult times and having a supportive role in empowering them to make changes in order to achieve their goals.

Lauren Reed – Family Worker and Counsellor

My name is Lauren Reed and I am a Salford University graduate, having studied BSc (Hons) Counselling & Psychotherapy: Professional Practice.

I am a Warrington local and have many years’ experience working with individuals who have misused alcohol and/or substances. As a family worker at Footsteps, I now have an opportunity to support Families affected by their loved one’s substance misuse.

I feel that in my role it is important to promote Footsteps to ensure that each member of the public is aware of our available services and support.

Stacey Goulding – Team Leader and  Family Worker for Young People

I am new to Footsteps as of September 2016. I am trained to work with families, children and young people. I have previously worked with individuals and families who have been using substances, so have a good knowledge of substance misuse and the affect it can have on families.

I am very passionate and excited to join Footsteps and I am looking forward to working with young people by helping them to build on emotional resilience, confidence and independence. It is important to support people and help them cope with the emotional, psychological and physical impact of living with another’s substance misuse. This is where hopefully I can help and see a real and positive difference in young people at the end of our professional relationship.

Peter McDermott – Family Worker – Supporting Grandparents and Counsellor

My name is Peter McDermott. I am qualified integrative counsellor and am the new member of the Footsteps team. I support and work with grandparents and kinship carers that are being affected by a loved-one’s substance misuse and this is something that I enjoy and am passionate about. In my past, I have worked for the Prison Service and have served in the British Army, which was a massive life experience. I am now in a position where I can help people to grow and progress in their life through offering support and encouragement.

Marsha Roberts – Family Worker and Counsellor

I am a person-centred counsellor and new to the Footsteps team in September 2017. I have experience of working with people who struggle with substance misuse and recognise the difficult and far reaching effects this can have on the family members. As a Family Worker, I will devote myself to ensuring families are fully supported through the challenges they face and help them to look forward to a more positive future.

Alexia Zavros – Family Worker

I’m Alexia and I am new to the Footsteps team.

I have a background in early years, substance misuse and community based support working with families with a wide range of issues and supporting them through some tough times. I am passionate about helping others find their own power and supporting them in building resilience.

I understand that each individual and family I work with will be facing their own unique challenges and I believe with access to supportive services, families have a better chance in finding the best way for them to deal with these challenges.

In my role of Family support worker at Footsteps Warrington I hope to offer the families I work with a safe, confidential and supportive space in which they can work through all aspects of the impact of living with another persons’ substance misuse.

I am committed to working in a Person-Centred way and to my own continuous learning to facilitate our families in changing their lives for the better.